Digital downloads are NON-Refundable once the buyer has initiated a download for the product. If you purchased a product by mistake and wish for a refund do not download the product (downloads are logged) and email us so we can issue a refund! No refund will be issued for products already downloaded.
Keep in mind most of our items are made as ordered, meaning after you order it we make it! While we keep most products in stock on occasion we sell out of items. Limited edition items will not be restocked unless otherwise stated. We reserve the right to delay, stop or cancel any order due to product availability.
All items are shipped from California, through USPS First class or Parcel Select Ground Service with delivery confirmation or Customs Declaration number. Most of our items are made to order and take different times for processing. From the day an item is shipped out it can take 2-9 business days for domestic orders or 7-14 business days for international orders to reach you, once your tracking number has become active. You will receive a tracking number by email from PAYPAL. All items are shipped to the billing address you provide to paypal during checkout. For security and insurance purposes we can only ship to the address you specify in paypal, please make sure your paypal details are up to date!
At this time all sales are final. We do not accept returns for refunds or credits. Please make sure that you have carefully reviewed your order prior to finalizing your purchase. You have 24 hours to contact us for any corrections regarding the item or shipping information.
We are not to be held responsible for items that are damaged in shipping transition. You are covered for damages only if you purchase “Shipping Insurance”. You must contact your local post office at 1-800-275-8777 or by visiting USPS.com® to file a claim.
If there is a flaw in the product that deems the item “unusable” you may exchange it for the same item or one of equal or lesser value. There is no guarantee we will have the same item in stock. You will also be held responsible for return shipping fees.
All pricing listed is subject to change at our leisure. A receipt is automatically mailed confirming the purchase intent. This receipt does not constitute as a contract, we have the right to cancel at any time due to inability to authorize a credit card, insufficient stock, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit.
This page is subject to change without notice. For questions not answered here please use the CONTACT form.